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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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christian

April 25, 2025

5  out of  5
rating by christian
"Switching to State Farm with Cole for my auto insurance was one of the best decisions I’ve made! From our very first conversation, I felt genuinely cared for and understood. Cole listened to my concerns, patiently walked me through every detail, and found a policy that not only fits my budget but gives me real peace of mind. His warmth, dedication, and expertise made the entire process so easy and reassuring. I’m beyond grateful to have found an agent who truly goes above and beyond. Cole is a gem, and I wholeheartedly recommend him to anyone seeking exceptional service!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Samuel

April 24, 2025

5  out of  5
rating by Samuel
"Quick and easy to work with. Was straight forward and helpful."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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gracie smith

April 10, 2025

5  out of  5
rating by gracie smith
"Cole was fantastic helping me get great coverage and saved a lot on my car and renters insurance. Thanks so much"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Melissa Sutley

April 9, 2025

5  out of  5
rating by Melissa Sutley
"Very friendly very helpful answered any questions I had highly recommend worked out a great deal and saved me a huge amount of money every month!!!!!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Charles Vorse

April 9, 2025

5  out of  5
rating by Charles Vorse
"Respectful, quick, and helpful service everytime I call."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Susan

April 4, 2025

5  out of  5
rating by Susan
"Expert information and refreshingly polite customer service"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Mason McClure

March 27, 2025

5  out of  5
rating by Mason McClure
"Great communication with cole"
We responded:
"Thank you so much for the review. Please let us know if we can help you with any more of your insurance needs."
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Matthew Wade

March 27, 2025

5  out of  5
rating by Matthew Wade
"Always a pleasure working with Michelle and her team. 😁"
We responded:
"Hi Matthew. It was great meeting with you last week and helping you with your insurance needs. Please let us know if we can help with anything else."
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lisa Sells

March 3, 2025

5  out of  5
rating by lisa Sells
"I dealt with Mike, and he was great! Easy to talk to and answered all my questions . He also help me get affordable insurance. Thanks Mike again for all of your help!!!"
We responded:
"Hi Lisa! Thank you so much for the review! Mike is awesome. We are happy you could answer all of your questions and get you the affordable insurance you needed! - Michelle "
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David Jones

February 28, 2025

5  out of  5
rating by David Jones
"Amazing experience … simple to get my stuff changed over very nice staff!"
We responded:
"Thank you so much for the review. We try to make it simple and as easy as possible. We appreciate your business. - Michelle "
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Dick Dastardly

February 25, 2025

5  out of  5
rating by Dick Dastardly
"Cole was very helpful. He got me squared away promptly with the coverage I needed. This man deserves a free lunch."
We responded:
"Thank you for your high praise! We are happy to hear that Cole was successfully able to get you the coverage you were looking for! He works hard to provide great customer service and you’re right. A lunch is totally in order. - Michelle "
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k bug

February 20, 2025

5  out of  5
rating by k bug
"Michelle and her team have gone above and beyond for me and my family. They were always kind and caring with my mother and they've also been incredibly kind and lenient for me with all of the things that I've had happened in the last couple months. I would absolutely recommend her to anybody!"
We responded:
"Thank you so much for the great review. I know it was heartfelt. I’m so glad I’ve been able to help you through lots of stuff! I appreciate your recommendation. -Michelle "
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Kyle Whelan

January 27, 2025

5  out of  5
rating by Kyle Whelan
"Justin helped me get an auto and home quote very efficiently. I had been calling around to get quotes and not only was he very respectful of my time, but the quote was the best out of the few I had and almost immediately signed up. Highly recommended!"
We responded:
"Thank you so much for leaving a review. We are so happy you chose us for your Auto, Home and Life Insurance. Always a great way to save money through bundling! Let us know if there’s anything else we can assist you with. - Michelle"
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Cindy Montagna

January 19, 2025

5  out of  5
rating by Cindy Montagna
"Very helpful & accommodating to my busy schedule"
We responded:
"Happy to help, Cindy! I’m so glad it all worked out. Please let us know if you need anything else and thank you so much for the review.! - Michelle "
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Michelle Book

January 13, 2025

5  out of  5
rating by Michelle Book
"Valerie is absolutely amazing. She’s a great addition to an already incredible team!"
We responded:
"Thank you for the shout-out, Michelle. Valerie is definitely amazing! We are happy you think so as well. "
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Steven Kitchener

January 10, 2025

5  out of  5
rating by Steven Kitchener
"Valerie helped me out in Erie with my insurance renewal and it was very easy. She is very personable and very good at explaining stuff for anyone to understand easily. I appreciated all the help!"
We responded:
"Thank you for the review, we appreciate it! It is excellent to see that Valerie is doing an awesome job helping customers. Let us know if we can help with other insurance needs. - Michelle "
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Need Codes

January 8, 2025

5  out of  5
rating by Need Codes
"Cole was a great help switching my policy and saving money. Highly recommend!"
We responded:
"Thank you for the shout out! Cole is awesome and we are happy he was able to help you save money. Let us know if you need anything. - Michelle."
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Kathryn Epperson

January 7, 2025

5  out of  5
rating by Kathryn Epperson
"I had a very good experience when I stopped by the Michelle Toth- State Farm Insurance Agency inquiring about an auto quote. I was greeted immediately and Cole was able to complete my quote quickly, clearly explain my options, while answering my questions along the way. I left as a satisfied new customer and would recommend this agency to anyone looking for a painless and personalized experience!"
We responded:
"Thank you for taking the time to leave our office a review, Kathryn! We are pleased that Cole was able to efficiently assist you with the quoting process and make the experience a great one. The team works hard to ensure quality customer service so they will be happy to hear their efforts have made an impact. Let us know if there’s anything we can do to further assist you. - Michelle"
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Renee Pelo

December 20, 2024

5  out of  5
rating by Renee Pelo
"Fantastic customer service from Cole Very friendly and explained every detail Thanks"
We responded:
"Thank you for the praise, Renee! Cole is a hard worker and we are pleased we were able to deliver clear and friendly service. Let us know if you need anything else. -Michelle. "
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Jennifer Snyder

December 19, 2024

5  out of  5
rating by Jennifer Snyder
"Cole is outstanding! We were looking to change our home insurance and save money. Cole made it easy to understand the numbers and even easier to switch. Very personable, a pleasure to speak with and all around super nice guy. Extremely happy with our switch to State Farm. Thank you Cole for all your hard work! 10/10 would recommend!"
We responded:
"Cole has outstanding! Happy you feel the same way. We greatly appreciate the kind words! Comments such as this help make the experience rewarding for our office. If you have any questions regarding your insurance, please feel free to reach out. - Michelle"
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Kim Hyde

December 5, 2024

5  out of  5
rating by Kim Hyde
"Cole was extremely kind and helpful with getting insurance. Highly recommend them!!!"
We responded:
"Thank you for your kind words, Kim! We love Cole and I'm glad you do too! We are happy we could help you with your insurance needs. - Michelle "
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john shetler

December 3, 2024

5  out of  5
rating by john shetler
"Mr. Cole was the best to work with to start everything. He is very caring and he can become your best friend"
We responded:
"Thank you so much for the review. Your support means a lot to us and we are thrilled to hear that Cole provided a wonderful customer experience. Please let us know if you need further assistance from the Michelle Toth, State Farm agent team. "
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Trucilla McCamman

November 15, 2024

5  out of  5
rating by Trucilla McCamman
"Cole was very friendly!"
We responded:
"Thanks for the review, Trucilla. We’re happy to hear Cole provided a friendly experience. Please let us know if you need any further assistance with your insurance. Thank you for choosing us. - Michelle"
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Daniel Windhorst

October 7, 2024

5  out of  5
rating by Daniel Windhorst
"Cole was awesome to work with thanks again !!!"
We responded:
"Thank you, Daniel! I am thrilled to hear that Cole provided you with such a great experience. I will pass along your kind words to him. Please feel free to reach out to us for anything that you need help with. Thanks again, Michele."
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Faith Anderson

September 30, 2024

5  out of  5
rating by Faith Anderson
"Cole was amazing!!!!"
We responded:
"Thank you so much for your feedback, Faith! We’re thrilled to hear that Cole provided an amazing experience for you. We’ll be sure to pass along your kind words. Please feel free to call or visit our office at anytime. - Michelle. "